PointsBet Sportsbook Review

by Steve Starr

Updated: November 21, 2024

Known as one of the flagship North American betting sites, did you know that PointsBet sportsbook is actually based out of Australia?

Founded in 2015, PointsBet Sportsbook, which is owned and operated by PointsBet Limited Holdings, initially only branched out into the Canadian and Australian betting markets. Since 2018, however, PointsBet sports betting has thrown themselves heavily into the North American market—particularly on the east coast.

While rival sportsbooks such as FanDuel and DraftKings are much larger and more popular, PointsBet has become a mainstay by establishing itself as one of the easier mobile sports betting options in the USA. They have ever so slightly expanded the number of states in which they operate and have drawn praise from industry experts for their promotional bonus options.

In an effort to increase their footprint even further, they have also started partnering with professional sports franchises in earnest—including teams from the NFL, MLB, NBA and NHL.

States Where PointsBet Sportsbook Offers Retail Betting

Back in 2018, the U.S. federal government amended their gambling laws and gave each individual state the power to legalize sports betting if they so choose. Since then, more than half of the 50 states—in addition to Washington, D.C.—have given the green light. PointsBet sports betting is not up and running in all of them, but it is operational in over ten states. You can find the full list of states that allow PointsBet Sportsbook below:

• Colorado
• Illinois
• Indiana
• Iowa
• Kansas
• Louisiana
• Michigan
• New Jersey
• New York
• Pennsylvania
• Tennessee
• Virginia
• West Virginia

PointsBet Mobile Betting per US State

PointsBet Sportsbook Features

PointsBet has followed in the lead of most other North American sportsbooks by expanding their available betting lines. In particular, they have broadened the number of single-event props they offer. They used to just focus on tentpole competitions. But now, for example, they are among the betting sites for NFL football that release weekly prop lines.

With that said, PointsBet’s list of available sports to bet on tends to be pretty limited when compared to many of the other best online sportsbooks. They may open up their catalog for niche interests such as Snooker, Fencing, Billiards, Watersports, etc. For the most part, though, they stick to the basics. Here’s the full list of PointsBet sports betting options below:

• NFL Betting
• College Football
• NBA Betting
• NCAAF
• College Basketball
• NHL Betting
• MLB Betting
• Boxing
• Horse Racing
• Golf (Mostly PGA)
• Mixed Martial Arts (Mostly UFC)
• NASCAR/Other Motorsports
• Soccer
• Tennis
• Volleyball

Users will probably have some issues navigating the PointsBet sportsbook desktop site. They make it exceedingly difficult to enter the site without first creating an account. And while the sign-up process is rather easy, the overall user interface is somehow both basic and complicated.

Drop-down menus and label competitions are in a very mundane black-and-white, and the font size on all the game lines is too small. There are plenty of futures, props and live-betting odds from which to choose, but you still get the sense this desktop site exists to funnel users toward the Pointsbet mobile sportsbook app.

PointsBet Mobile Betting

Much like the desktop site, PointsBet mobile betting sportsbook makes it difficult to poke around before creating an account. On the bright side, once you have signed up, you’re treated to a much friendlier and intuitive user interface.

Everything is clearly labeled, and the font is a good size for being shown in a handheld device. The call-to-action paths to enter different sports and betting lines categories are also far more streamlined.

Perhaps the most useful part: PointsBet’s mobile betting slip. Not only do they make it easy to add and parlay different wagers, but they’ll alert you if any of the bets or competitions on your slip are eligible for special promotions.

PointsBet Customer Service

There is a surprising depth to PointsBet’s customer service. They have the usual avalanche of frequently asked questions you can check out, but they also give you the option of sending them an email or starting up a live chat to address your concerns. Though we found the response time to be a little slow on the live chat, having it as an option at all put them ahead of select other competitors.